Troubleshoot Lip Sync Issues in a Meeting

If you're getting lip sync issues in a meeting, there are a few different things that could be going on. Here are some first steps you can do to get everything working again!

• Make sure your browser is running on the latest version. There are links below that walk you through updating your browser if you don't know how to:
  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge - This browser is updated automatically when you update Windows
• Try using your internal microphone and camera and see if the audio sync is better.
• Make sure you are on a stable network connection! Ethernet connection is the easiest way to ensure a stable network connection.
• Turn off any software running on your computer that you do not need.

If these first steps do not resolve your issues, email us at help@liveswitch.com and we'll be happy to help!