Troubleshoot Lip Sync Issues in a Meeting

If you're getting lip sync issues in a meeting, there are a few different things that could be going on. Here are some first steps you can do to get everything working again!

  • Make sure your browser is running on the latest version. There are links below that walk you through updating your browser if you don't know how to:
  • Try using your internal microphone and camera and see if the audio sync is better.
  • Make sure you are on a stable network connection! Ethernet connection is the easiest way to ensure a stable network connection.
  • Turn off any software running on your computer that you do not need.

If these first steps do not resolve your issues, email us at and we'll be happy to help!

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